Frequently Asked Questions

What sets Kimystry apart in terms of product quality?
At Kimystry, we're passionate about providing top-notch, luxurious essentials made with great care. Whether it's our silk pajama sets, velour robes, or 2-piece cotton sets, each item is chosen for its high-quality materials.

Do you offer 2-piece sets?
Yes, we do! We offer several styles and sizes in our luxe sets.

What colors are available in the pajama sets?
We offer more color options other than black and white with most sets. See product description for availability.

How long does standard shipping take for orders from Kimystry?
Standard shipping typically takes 3-5 days to arrive. For preorders, please allow additional time as specified during checkout.

What payment methods does Kimystry accept?
Kimystry accepts payments via major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer the option to pay securely through PayPal, Afterpay, Sezzle, Klarna, Shop Pay and more.

What is the return policy at Kimystry?
Kimystry accepts returns for store credit only within 14 days of the delivery date. Items must be postmarked and returned within this timeframe, in their original packaging with all original tags attached. Please note that items must be unworn, unwashed, and free of any alterations or odors to be eligible for return.

What beauty accessories does Kimystry offer?
Kimystry offers a range of luxe beauty accessories designed to complement your everyday routine. From satin eye masks to beauty bands and beyond, each accessory is crafted to enhance your self-care.

Are your travel bags durable and stylish?
Absolutely! Our travel bags are crafted with durability and style in mind. Whether you're packing for a weekend getaway or a business trip, our bags combine functionality with a touch of luxury to ensure you travel in style.

What more can I expect from Kimystry's collection?
In addition to our core offerings of silk pajama sets, velour robes, 2-piece cotton sets, beauty accessories, and travel bags, Kimystry continually expands its collection to include new and exciting feminine luxe essentials. Stay tuned for updates on our latest additions!

How can I stay updated with the latest news and promotions from Kimystry?
Stay connected with us through our website and follow us on social media platforms like Instagram and Facebook. Sign up for our newsletter to receive updates on new arrivals, exclusive promotions, and more!

If you have any more questions or need further assistance, please don't hesitate to contact us via email at support@kimystry.com. Our customer service team is here to help!